Frequently Asked Questions
At YŪGA, we believe that true luxury lies in the details.
Below you’ll find answers to some of the most common questions from our community.
If you can’t find what you’re looking for, our support team is always here to help at support@yugahome.com.
Shipping & Delivery
We currently ship to the United States, Canada, Australia, the United Kingdom, New Zealand and Europe
At this time, we don’t deliver outside these regions.
Yes, all orders include free worldwide shipping — no minimum required.
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can follow your delivery in real time through our Order Tracking Page.
Most orders arrive within 5–7 business days, depending on your location.
You’ll receive a tracking link as soon as your order ships so you can follow its journey in real time.
Returns & Refunds
Your satisfaction is essential to us. If you’re not completely happy with your order, you may return it within 30 days for a full refund — no questions asked.
For more information we refer to our Return & Refund Policy.
- Email support@yugahome.com with your order number.
- You’ll receive simple return instructions and a return address.
- Once we receive the items, we’ll process your refund to your original payment method.
We aim to make every return smooth and effortless.
Payments
We accept all major credit cards — Visa, MasterCard, American Express —
and secure digital payments like Apple Pay, Google Pay, and Shop Pay.
All payments are fully encrypted for your protection.
Product Information
Each YŪGA towel is woven from 100% long-staple Egyptian cotton and available in:
- Washcloth – 30 × 30 cm (12” × 12”)
- Hand Towel – 70 × 40 cm (27” × 16”)
- Bath Towel – 140 × 70 cm (55” × 27”)
To preserve softness and absorbency:
- Wash before first use to awaken the fibers.
- Use a mild, color-safe detergent.
- Machine wash warm with similar colors.
- Avoid bleach or heavy softeners.
- Tumble dry low or line dry for best results.
With proper care, YŪGA towels become softer with every wash.
Material & Quality
Egyptian cotton is prized for its extra-long fibers, which give each towel:
- A smooth, cloud-soft feel
- Superior absorbency and quick drying
- Exceptional durability — built to last for years
- A refined, spa-like texture you’ll notice immediately
Yes. Every YŪGA towel is crafted from pure Egyptian cotton, woven with precision to achieve the perfect balance of softness, strength, and serenity.
Still Have Questions?
Our support team is happy to help — reach out anytime at support@yugahome.com.
We usually respond within 24 hours.
